Terms And Condition

Welcome to Divine NKB Naturals. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully.


1. General

  • These Terms & Conditions govern the use of our website and the purchase of products from Divine NKB Naturals.
  • By using our website, you agree to comply with all applicable laws and regulations of India.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services

  • Divine NKB Naturals deals in agarbatti, incense sticks, havan cups, puja and aromatic products.
  • Product images are for illustration purposes only; actual product color or packaging may vary slightly.
  • Fragrance, aroma, and color perception may vary from person to person.

3. Pricing & Payments

  • All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to change product prices at any time without prior notice.
  • Payments must be made through the available secure payment methods on our website.

4. Order Acceptance & Cancellation

  • Orders are accepted only after successful payment confirmation.
  • We reserve the right to cancel or refuse any order due to: ( Product unavailability, Pricing or listing errors, Suspicious or fraudulent activity )
  • Customers may cancel orders only before dispatch, as per our Cancellation Policy.

5. Shipping & Delivery

  • Shipping and delivery timelines are provided as estimates and may vary due to external factors.
  • Divine NKB Naturals shall not be liable for delays caused by courier partners, natural events, or unforeseen circumstances.
  • Please refer to our Shipping & Delivery Policy for detailed information.

6. Returns, Refunds & Replacements

  • Returns, refunds, and replacements are governed by our Refund, Return & Cancellation Policy.
  • Due to the nature of incense and puja products, opened or used items are non-returnable.

7. Intellectual Property

  • All content on this website, including logos, text, images, product names, and designs, is the intellectual property of Divine NKB Naturals.
  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. User Responsibilities

By using our website, you agree:

  • Not to misuse the website or engage in unlawful activities
  • To provide accurate and complete information during checkout
  • Not to attempt to damage or interfere with website security or operations

9. Limitation of Liability

  • Divine NKB Naturals shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our liability, if any, shall be limited to the value of the product purchased.

10. Force Majeure

We shall not be held responsible for delays or failure in performance due to events beyond our control, including natural disasters, strikes, government actions, or technical failures.


11. Governing Law & Jurisdiction

  • These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
  • Any disputes shall be subject to the jurisdiction of Pune, Maharashtra.

12. Contact Information

For any questions related to these Terms & Conditions, please contact:

Divine NKB Naturals
Pune, Maharashtra, India

Mail: divinenkbn@gmail.com

Phone: +919881988294